Skip to main content

Restaurant Manager

Lighthouse Social

Lighthouse Social is a dynamic private members’ club, home to an inspiring and diverse community. With all-day dining, a rich cultural calendar, and an exciting entertainment programme, this exclusive club will play a vital role in shaping Fulham’s social scene.

Located within the newly developed Fulham Pier, a lively space celebrated for its stunning location and laid-back charm, Lighthouse Social promises unforgettable experiences at the heart of South-West London.

Our members are not defined by profession or status, but by their desire to connect across cultures, industries, and interests. At Lighthouse Social, we embrace diversity and the art of meaningful connections.

Role

We are delighted to be recruiting a Restaurant Manager dedicated to Lighthouse Social, an extraordinary new riverside club set to open in March 2025.

As our Restaurant Manager, you will oversee the seamless execution of our dining experiences, ensuring every guest feels the exclusivity and warmth that define our space. Your leadership and passion will bring our all-day dining offering to life, making each visit exceptional, while embodying the vibrant spirit of Fulham Pier — the heart of this community.

You will be responsible for the overall operation of the restaurant within the members club, ensuring that all guests receive exceptional service and an outstanding dining experience. 

This role involves managing the front-of-house staff, coordinating with the kitchen and bar teams, and maintaining high standards of service, quality, and member satisfaction. 

You will work closely with senior management to implement strategies that enhance the member experience and drive business success.

We offer a dynamic space where creativity and collaboration thrive, providing our members with a unique environment to network, relax, and enjoy exclusive events. Our club features state-of-the-art amenities, contemporary dining, and a vibrant social scene, catering to forward-thinking individuals and professionals. This is a brand-new opening and so it will require extra energy and dedication from the chosen individual.

Responsibilities

  • Manage the daily operations of the restaurant, ensuring efficient service and high-quality food presentation.     
  • Developing and implementing service procedures, training programs, and operational guidelines to enhance service delivery.
  • Building and maintaining strong relationships with members, addressing their needs and feedback promptly
  • Lead, train, and develop the front-of-house team to maintain excellent service standards and member satisfaction.
  • Monitor and evaluate service quality, implementing improvements as needed to enhance the member experience.
  • Collaborate with the kitchen team to ensure timely delivery of food and seamless communication between front-of-house and back-of-house operations.
  • Handle member inquiries and special requests with professionalism, ensuring a positive dining experience.
  • Maintain cleanliness and organisation of the dining area, ensuring a welcoming and elegant environment for members.
  • Assist in managing budgets and financial performance, including labour costs and inventory control.
  • Plan and coordinate special events and promotions within the members club, ensuring successful execution and high member engagement.
  • Ensure compliance with health, safety, and hygiene standards, maintaining a safe and clean dining environment.

The Ideal Candidate

You will have previous experience managing restaurant operations in a fine dining environment or a premium member-only setting. With the drive and expertise to lead the front-of-house team, you will ensure a seamless, high-quality dining experience. Your dedication to delivering impeccable service will play a key role in shaping the exclusive atmosphere of Lighthouse Social, providing an elegant and remarkable experience for every guest.

You will also have:

  • Strong leadership and team management skills, with the ability to train, develop, and motivate a front-of-house team.
  • Excellent communication and interpersonal skills, with a focus on providing personalised, high-quality service to members.
  • Strong organisational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Knowledge of health, safety, and hygiene regulations, with a commitment to maintaining high standards.
  • Excellent business relationship skills
  • Level 2 in Food Safety
  • Strong Interpersonal Skills.
  • Problem solving abilities
  • Understanding of launching and activating new hospitality spaces (desirable).

What we offer

We offer a salary of £30,000 to £40,000 plus excellent benefits that include:

  • TRONC
  • Employer pension contribution 
  • Life assurance – 1 x annual salary
  • A buy and sell holiday scheme of up to 3 days (FTE)
  • Volunteering days via our charity partner STOP HUNGER For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!

We’re curators of culture and connoisseurs of exceptional experiences. At Lighthouse Social, we celebrate individuality and the unique stories that each person brings. While our doors are open to a diverse and dynamic community, our offerings remain distinctly exclusive, reserved for those who appreciate life’s finer moments.

Positioned as West London’s new hub of culture, Lighthouse Social is where creativity, connection, and refinement converge. Join us and be part of something extraordinary.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Application

To apply, please click here

Health & safety

As confident custodians, all staff must adhere to Fulham Pier’s Health and Safety policy as well as comply with all role specific health and safety requirements. In addition, all staff have the responsibility to report any breach or potential breach in health & safety to a member of the health and safety team or senior manager.

Safeguarding

Fulham Pier acknowledges that everyone has a responsibility for the wellbeing and safety of children, young people and adults at risk who are visiting Fulham Pier. As part of Fulham Pier’s commitment to providing a safe environment for children and adults at risk, we operate a Safer Recruitment Policy which all candidates must comply with. In addition, we require all staff who work with or interact with children or adults at risk to comply with our Safeguarding Children and Safeguarding Adults Policies.

Equality, diversity & inclusion

We are committed to supporting an environment where all staff have a personal responsibility to uphold Fulham Pier’s Equal Opportunities Policy by treating fellow employees, prospective employees, casual workers, prospective casual workers, and customers fairly and impartially.