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Kitchen Administrator

Fulham Pier - Operations

Fulham Pier

Positioned along the Thames and nestled by parkland, we’ve bought life to this pocket of Southwest London by creating a unique destination that’ll be open morning, noon and night. Whether a visitor is looking to start the day with sunrise yoga, pop in for a flat white in between meetings, make space for mindfulness in their lunch break, try a pizza making class with the kids, or make a date with a glass of bubbles, there’s something for everyone.

Your role in this destination is to be the exceptional host, to make every visit a memorable experience, to make every day worth savouring. Fulham Pier is the heart of the community, and so are you. 

Role

Join our team as a Kitchen Administrator and become an integral part of a dynamic food service environment at Fulham Pier, where your organisational skills and attention to detail will shine. In this pivotal role, you will manage staff scheduling, payroll timesheets, and allergen management processes, ensuring the kitchen operates smoothly and complies with food safety regulations. We’re looking for an individual with experience in administrative coordination, strong communication abilities, and a solid understanding of kitchen operations. By facilitating effective collaboration between the kitchen team and management, you’ll help create a safe and efficient workspace while supporting your colleagues in their professional development. We value your contributions and offer a range of resources and benefits that empower you to thrive.

What you’ll do:

  • Book staff to meet operational requirements, ensuring adequate coverage for all shifts.
  • Authorise staff timesheets for payroll in collaboration with the Kitchen Manager/Head Chef.
  • Maintain records of staff attendance, overtime, and shift changes.
  • Maintain accurate records of allergens for all menu items, ensuring they are regularly updated.
  • Work closely with the kitchen team to ensure all allergen-related processes are adhered to.
  • Ensure clear and accurate communication of allergen information to service staff and customers when required.
  • Support compliance with food safety regulations related to allergen management
  • Order and monitor inventory of kitchen supplies, ensuring timely restocking.
  • Maintain updated records for kitchen expenses, staff schedules, and compliance documents.
  • Assist with the onboarding and training of new kitchen staff as required, including allergen processes.
  • Act as a point of contact between kitchen staff, management, and other departments.
  • Handle staff queries regarding schedules, timesheets, and allergen management promptly and professionally.

What you bring:

Experience:

  • Prior experience in an administrative or coordination role, preferably in a kitchen or food service environment.
  • Experience with staff scheduling and payroll processes is an advantage.

Skills:

  • Strong organisational and time management abilities.
  • Excellent attention to detail and ability to manage multiple priorities.
  • Proficient in MS Office and workforce management tools.
  • Effective communication and interpersonal skills.

Knowledge:

  • Basic understanding of kitchen operations and food safety regulations.
  • Familiarity with allergen management processes and record-keeping.
  • ⁠Knowledge of workforce management systems e.g. Humanforce and payroll software is a plus.

What we offer:

  • 40 hours per week
  • Up to £40,000 per annum
  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan
  • A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment 
  • Competitive compensation 
  • Full training and full protective uniform supplied. 

Application

To apply, please click here

Health & safety

As confident custodians, all staff must adhere to Fulham Pier’s Health and Safety policy as well as comply with all role specific health and safety requirements. In addition, all staff have the responsibility to report any breach or potential breach in health & safety to a member of the health and safety team or senior manager.

Safeguarding

Fulham Pier acknowledges that everyone has a responsibility for the wellbeing and safety of children, young people and adults at risk who are visiting Fulham Pier. As part of Fulham Pier’s commitment to providing a safe environment for children and adults at risk, we operate a Safer Recruitment Policy which all candidates must comply with. In addition, we require all staff who work with or interact with children or adults at risk to comply with our Safeguarding Children and Safeguarding Adults Policies.

Equality, diversity & inclusion

We are committed to supporting an environment where all staff have a personal responsibility to uphold Fulham Pier’s Equal Opportunities Policy by treating fellow employees, prospective employees, casual workers, prospective casual workers, and customers fairly and impartially.